MANUFACTURING CIVILITY An expert analysis of Civility as a Continuous Improvement Strategy by continuous improvement expert Christian Masotti and international best-selling author Dr. Lewena Bayer.

LLOYDMINSTER, SASKATCHEWAN – 10-27-2020 ( — The book is available worldwide, in digital and print across all platforms!

The “people-treatment” aspects of the proprietary Manufacturing Civility methodologies have been co-created by 20-year, internationally recognized experts in the field of civility training-Lewena Bayer, CEO of Civility Experts Inc., and a veteran of the manufacturing industry, Christian Masotti. The tried-and-true methodologies shared in the book have been proven to impact individual morale, wellness, and outlook in organizations across sectors, including manufacturing.Civility-when specifically applied to how people are treated at work, is a continuous improvement strategy that has been proven to have measurable impacts on:• Retention and engagement• Performance• Workplace wellness and safety• Innovation, creativity, and problem-solving• Bottom-line business metrics, including profitabilityOTHER WORKS BY DR. LEWENA BAYER:

“This is a book to absorb, not scan. Every reader will benefit from the wise guidance of this superb coach. Very highly recommended.”  Grady Harp, Top 100 Amazon Reviewer and Top Shelf Magazine“A truly fulfilling professional life leads to a healthy family life – a necessity for the future of our planet. Let Lew show you how to improve your company’s bottom line while helping restore psychological safety to our workplaces. A book filled with useful facts and excellent advice.”  Jay Remer,  The Etiquette GuyAbout the Authors:Dr. Lewena Bayer:

For more than 20 years Dr. Lewena Bayer has been internationally recognized as the leading expert on civility at work.  With a focus on social intelligence and culturally-competent communication, the team at Civility Experts – which includes 500+ affiliates in 48 countries has supported 100’s of organizations in building better workplaces. In addition to her role as CEO of international civility training group Civility Experts Inc. which includes The Civility Speakers Bureau, and Propriety Publishing. Lew is Chair of the International Civility Trainers’ Consortium, President of The Center for Organizational Cultural Competence, and Founder of the In Good Company Etiquette Academy Franchise Group Including 2-time, international bestseller, The 30% Solution, and the pending December release of Golden Rule Peace and Civility Lew is a 16-time published author. Lew is also a proud mentor for The Etiquette House, a member of the Advisory Board for A Civil Tongue, was a national magazine columnist for 10 years, and has contributed expert commentary to many online, print, and television publications.CHRISTIAN MASOTTI:

environments including GM, Ford and Chrysler, Christian has seen how when leaders have the courage to make decisions, give feedback, measure success based on quantitative observations, and to continually try to do all this in a civil way, they can create and/or change workplace culture.Christian is a continuous learner who believes that the ability to combine his technical skills including Lean, Six Sigma and Kaizen with social intelligence and cultural competence have been the key to his success. In addition to consulting, keynote presentations, and delivery and design of training with Civility Experts Inc and its 501 affiliates in 48 countries, Christian’s current projects include work with Maple Leaf Sports and Entertainment, and Arcelor Mittal.To request additional review copies or an interview, please contact Mickey Mikkelson at Creative Edge Publicity: [email protected] / 403.464.6925.    We look forward to the coverage!

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